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DocuSign IAM (CLM)

Verified
By DocuSign, Inc. · Founded in 2003

Contract lifecycle management from the e-signature standard.

CommercialProcurementSalesHR
4.1(587 reviews)
What is DocuSign IAM (CLM)?

DocuSign acquired SpringCM in 2018 and rebranded the platform as DocuSign CLM, then in 2024 unified it under the IAM (Intelligent Agreement Management) umbrella with embedded AI. Default choice for organizations already standardized on DocuSign for e-signature.

Overview

DocuSign acquired SpringCM in 2018 and rebranded the platform as DocuSign CLM, then in 2024 unified it under the IAM (Intelligent Agreement Management) umbrella with embedded AI. Default choice for organizations already standardized on DocuSign for e-signature.

Key Features

E-signature (industry standard)
Contract authoring
Workflow automation
Repository with AI extraction
Obligation tracking

Pros

  • Frictionless if already using DocuSign for e-signature
  • Largest network effect for signature workflows
  • Aggressive AI roadmap post-IAM rebrand

Cons

  • CLM features less mature than dedicated CLM leaders
  • Workflow flexibility limited compared to Ironclad

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